Contact Us Contact Us

We kindly ask for your understanding that we are unable to respond to the following

inquiries via this contact form:

  • Inquiries regarding the course or treatment of illnesses or injuries
  • Same-day appointment requests

For Inquiries by Phone For Inquiries by Phone

  • We use an automated voice guidance system. Please note that the phone menu options differ depending on your inquiry.
    Reception desk phone support is available during the following hours:
    ・Monday, Thursday, Saturday: 10:00 AM – 12:00 PM / 8:00 PM – 10:00 PM
    ・Tuesday, Friday: 8:00 PM – 10:00 PM

  • For emergency cases, please select Option 6 in the automated menu.
    During the above consultation hours, selecting the “Emergency” option will connect you directly to our reception desk.

If lines are busy, it may take some time for us to respond. Unless it is an emergency, we kindly request that you use the contact form for inquiries. We appreciate your patience and understanding.

Appointment System Appointment System

Medical Appointments

  • Time-Specific Appointments: You may select a convenient date and time in advance.
  • Same-Day Waiting List Appointments: Available for sudden fever, cold symptoms, or minor injuries.
     o Morning reservations open at 6:00 AM
     o Afternoon reservations open at 3:00 PM
  • Please note that depending on demand, we may not be able to accommodate all same-day requests.

Rehabilitation Appointments

  • Physical Therapy Appointments: You may choose a convenient date and time in advance.
  • Manual Therapy Appointments: Also available by prior reservation.
  • Please note that first-time users must undergo a preliminary consultation with a physician and obtain appropriate instructions.

Vaccination Appointments

  • You may choose a convenient date and time in advance.
  • If this is your first vaccination at our clinic, we are happy to assist with planning future vaccinations.
  • Please note that due to vaccine supply conditions, availability may be limited. Details are provided on the vaccine selection page, so please check beforehand.

Health Checkup Appointments

  • Appointments for health checkups cannot be made through the reservation system.
    Please use the inquiry form linked on our website.

After Submitting an Inquiry After Submitting an Inquiry

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    Please read and agree to the privacy policy before proceeding.

    Use of Personal Information

    Personal information provided by patients will be used solely for the purposes of medical care. Except in cases where operations are outsourced for medical services, such information will not be disclosed or provided to third parties.

    Provision of Personal Information

    The Clinic will not provide a patient’s personal information to any third party without the patient’s consent, except as required by laws and regulations.

    Proper Management of Personal Information

    The Clinic strives to maintain personal information in an accurate and up-to-date state by ensuring that all medical staff understand the importance of personal information protection. We take strict measures to prevent the leakage, loss, destruction, alteration, or unauthorized access to patients’ personal data.
    If it is necessary to provide personal information to a subcontracted service provider, we will require the provider to appropriately manage and supervise the handling of such information. In the event of any issues, corrective measures will be taken promptly.

    Access and Correction of Personal Information

    Upon request by a patient, the Clinic will promptly review and respond to any inquiries regarding personal information, in accordance with our internal “Guidelines for Providing Patient Information.” If a patient requests corrections due to inaccuracies or other valid reasons, we will investigate and respond appropriately.

    Compliance with Laws and Regulations

    In handling personal information, the Clinic complies with all relevant laws and regulations, including the guidelines issued by the Ministry of Health, Labour and Welfare for the proper handling of personal data, as well as any laws concerning confidentiality and personal data protection.

    Contact Information

    For inquiries regarding our clinic's privacy policy or questions about patients' personal information, please use the contact form.

    After submitting your inquiry, a confirmation email will be automatically sent to you.
    If you do not receive it, please check the following:

    • Make sure the email address you entered is correct

    • If you are using a mobile email address, please ensure that you can receive messages from the domain: @tkznfcl.jp by adding it to your safe sender list


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